Month: February 2014

Amazon Route 53 DNS, Live Customer Chat, Disposition Triggers & Quotas, Teams and Bulk Assignment, TCPA, Paid Support Plans in Fenero Contact Center Software v1.5

What’s New in Version 1.5 Whew! We had a great time implementing some of the new features in version 1.5 of Fenero Contact Center. Here’s a summary of all the enhancements rolled up in this exciting new version.  Launch of Amazon Route 53 We are now running our Domain Name System (DNS) using Amazon Route53. […]

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