Customer Relationship Mangement for Contact Centers

CRM from fenero.io is an easy to use and feature rich customer relationship solution for sales, marketing and customer service teams.

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Manage Your Customer Journey Seamlessly Across Sales, Marketing, and Customer Service Teams

Increase Sales and Make Informed Decisions

fenero.io Sales helps streamline your selling processes with a 360-degree insight into all sales-related activities.

Whether it's an email or a call from our fenero.io Contact Center platform, Sales keeps all interactions in one place. Easily create products and services, quotes, opportunities, and pipeline stages that matches your specific business needs. 

Powerful Marketing Automation Made Simple

Workflow automation comes standard in fenero.io Marketing, with lots of options to attract, engage, and manage your customer journey more efficiently.

Create unlimited marketing campaigns with automated workflows, targeting and segmentation, custom web forms and more. Let us help you maximize campaign performance while staying within your desired budget.

Support Customers Across Multiple Channels

With fenero.io Support, your team can manage cross-channel customer service and support matters with ease. 

Handle cases from social media, email, or phone in a single interface, and build a knowledgebase with frequently asked questions to minimize requests. Demonstrate to customers that their concerns are important by keeping your team 100% in sync.

Fully Integrated with fenero.io Contact Center 

Our CRM comes fully integrated into the fenero.io Contact Center platform. It's an all-in-one contact center and customer relationship solution under one umbrella.

With fenero.io Contact Center, customer service, sales and support staff can use our beautiful web-based agent interface to handle all customer interactions with one tool. Simply amazing.

Manage Team Projects and Assigned Tasks 

Many sales teams apply project management principles to their processes. That's why fenero.io Projects allows you to manage your sales and marketing initiatives following project management best practices.

Create an unlimited number of projects, assign tasks to team members and create project milestones all within our platform.

Create Quotes, Invoices, and Purchase Orders

Managing vendors, quotes, invoices and purchase orders are all possible with our built-in order management app.

If your business tracks products and services, coupled with sales and purchase orders, quotes, invoices, and vendor management, we've got your back.

And Tons of Other Features For Your Business

We support lots of additional features to supplement your back office operations.

Personal and shared calendars helps everyone stay in sync, while our tasks app helps your team stay on track. Additionally, our built-in reporting system comes with detailed campaign, lead, opportunity and other reports to provide valuble insight into your overall activity and performance.

There's no obligation and no credit card required to get started.